Three stairs to landing area Vestibule: Besides the Reception and Concierge Desks, patrons have access to the following amenities and services in the hotel lobby: The Concierge Desk is located near the queuing guides for the Reception Desk. If you were standing facing the far right-hand check-in station, southern most point , the Concierge Desk would be directly behind you approximately 15 feet.
The Reception Desk runs from north to south, the north end being closest to the Gerrard Street entrance. It is approachable from the west side of the counter. The Concierge Desk is approachable from the north, east and west. Directly west of the Concierge Desk is the main route of travel in this area, which runs north and south, and is approximately 30 feet wide.
From just inside the Gerrard Street entrance, you would travel south approximately 65 feet and find the queuing guides for check-in on your left. Veering slightly right at this point will take you to the Concierge Desk. The northern-most check-in station begins at approximately 35 feet south from the Gerrard Street entrance, directly to the east.
To locate the Concierge Desk from the Bay Street entrance, pass through the vestibule and orient yourself to You should now be pointing in a north-easterly direction. Proceed for approximately 70 feet and you will be in the area just west of the Concierge.
Turn approximately 45 degrees to the right and you will find the desk. If you find the queuing guides for the check-in area, you are too far north and need to head right to the Concierge. If you walk straight in from the Bay Street entrance, you will encounter a carpeted seating area with large chairs and coffee tables etc.
If you are heading for the Concierge, you need to pass this area on your right. To find the Concierge from the Elm Street entrance, pass through the vestibule and orient yourself in a 1: Proceed approximately feet and you will be on the western side of the Concierge Desk. You will hear the Market Garden serving area on your right as you go. If you encounter the carpeted seating area on your way, you are pointed too far right.
If you encounter the queuing guides for the check-in area, you have gone too far and you need to turn right to find the Concierge. To locate the Concierge Desk from the Yonge Street entrance, proceed through the vestibule and continue straight west.
After approximately 75 feet, turn 90 degrees to the right and walk another 15 feet. You should now be in between the east side of the Concierge Desk and the Check-In counter. There is a U-shaped driveway outside the Yonge Street entrance, at the bottom of the three stairs.
The hotel is at the bottom of the U, with the open ends at Yonge Street. To travel safely from the hotel to Yonge Street, or vice versa, you can access a sidewalk on either side of the U and proceed directly east to the street, or west to the hotel entrance.
Yonge Street Entrance Corridor When you enter the Yonge Street entrance, the Essentials Gift Shop is immediately on the right approximately 10 feet inside the inner doors. There is a TD Bank Automated Banking Machine, with speech output via an audio headphone jack just above the card slot, directly across from the Gift Shop entrance, on the south side of the route of travel.
This area is a wide corridor running from east to west.
The Market Garden seating area is on the south side of the corridor, while there are public washrooms on the north side beyond the entrance to the Essentials Gift Shop. All washroom signage throughout the hotel is located in the centre of the outer restroom door.
To the left of the bathing suit dryer is the entranceway to the washroom area. Paper towels and garbage cans are recessed into the wall at either end of the vanity.
They have all been augmented with braille labels until proper accessible signage is installed. Please see the Public Restrooms part of this section for details on all the public washrooms. The entrance to The Market Garden seating area is on the south side of the corridor, straight across from the point directly in between the two restrooms.
It is located 30 feet west of the Yonge Street entrance. Please note that the service and food stations are located at the western end of The Market Garden. It is much easier to access this area by continuing down the corridor and turning left and then left again into the main entrance to the restaurant.
Elevators 4 cabs servicing floors — Ground, 2, 16 thru 26 Elevator cabs are situated with two pairs of cabs across from each other Call buttons are located midway between the 1st and 2nd cab doors on both sides of the elevator landing area on all floors To find the Blue Elevator Bank, locate the Concierge Desk and square off from the west side of the desk. Travel approximately 33 feet directly west and you will be in the centre of the Blue Elevator Bank with cabs on either side of you.
The call button on every other floor is located on the left-hand side of the elevator door of the middle cab To find the Red Elevator Bank, square off from the north side of the Concierge Desk, facing the Gerrard Street Entrance. Adjust slightly to the left, pointing to approximately Travel 45 feet and the elevator bank is on your left. You may also orient yourself from the northern end of the Reception Counter and proceed directly west to find the Red Elevators.
Green Elevators 3 cabs servicing floors — Ground, 2, 4, 10 thru 15 and 26 Elevator cabs are located three in a row on the east wall of the alcove near the entrance to the BB33 Room Call buttons on the ground floor are located on the right-hand side of the elevator doors on both the left side and middle cabs.
The call button on every other floor is located on the right-hand side of the elevator door of the middle cab To find the Green Elevator Bank, square off from the west side of the Concierge Desk, looking at the Blue Elevators. Travel approximately 20 feet west, and then turn directly north before reaching the Blue Elevator Bank. Travel north approximately 50 feet and the Green Elevator Bank will be on your right.
Restaurants and Lounges Market Garden To find the entrance to the food area of The Market Garden, proceed 20 feet or so into the route of travel on the west side of the Concierge desk. Turn 90 degrees to the left, south , and proceed approximately 65 feet.
The entrance will then be on your left. Square off from this entrance and orient yourself in a Proceed across the route of travel until you find the entrance to the lounge.
Travel approximately 25 feet and turn left. The computer stations are located on the west side of the main lobby area. There is a wall separating the EPoints area from the rest of the lobby.
If you are seated at the computer stations, you are looking east. The printer is to the left of the far left computer station, or the northern-most.
Bringing you exclusive benefits and recognition, we ensure your stay with us is especially comfortable and uniquely memorable. If you enter the hotel from Gerrard Street, turn 90 degrees to the left and walk straight approximately 32 feet to the counter. If you reach the doors of the room and turn right, you will enter a short hallway leading to another set of public restrooms. Alternatively, once you are in the hallway, just past the Reception Counter, you can trail the wall on the right-hand side until you reach the corner.
Follow the corner to the right and you will find the restrooms. Gerrard Room The Gerrard Room is a large space used for meetings, presentations or other similar gatherings. It is located near the Check-In Desk, in the northeast corner of the lobby.
The entrance is marked by a set of double glass doors with pull handles on the outside. To find The Gerrard Room from the Concierge Desk, square off from the north side of the desk and walk straight for approximately 70 feet.
Turn 90 degrees to the right, heading east. Travel about 50 feet to the east and you will locate the double doors to The Gerrard Room. During an event or before a meeting, these doors may be propped open Please use caution when approaching. To find the entrance to the room, enter the Gerrard Street entrance which means you are facing south, and travel 25 feet in this direction. Turn 90 degrees to the left, facing east.
Walk approximately 50 feet to find the glass double doors. For assistance with the photocopy station or safety deposit box room, please visit the Concierge Desk. It is located in the northwest corner of the lobby and looks out on Gerrard Street. To do so, square off from the west side of the Concierge Desk, looking at the Blue Elevators. To continue to the entrance to BB33, find the middle cab and point your right shoulder at it. Proceed 24 feet in that direction to find the entrance.
All washroom signage is located in the centre of the outer door, and has been augmented with braille until proper accessible signage is installed. Two stalls on right, accessible stall is the far one. Toilets flush automatically with sensor activation. Soap dispensers are counter-top pumps on right-hand side of each sink.
On far right side of vanity is an automatic hand dryer. Foyer area with a makeup counter straight ahead. Turn right to enter the main washroom area. Paper towels should be located in a basket on the vanity counter at far right end if facing the vanity. Garbage can is a small plastic stand-alone container on the floor right below the paper towels, just in front of the vanity.
Auto hand dryers on walls at either end of the vanity just in front of the counter at standard height. Just to the right of the hand dryer on the far right end of the vanity is the feminine napkin dispenser. Continuing past the sinks, 6 stalls in total, accessible stall at far end of room. After approximately 3 feet, turn right to find a pair of sinks on the right with automatic faucets.
Soap dispensers are counter top pumps on the right side of each sink. Automatic hand dryer on wall directly across from the left side of vanity if you are looking at the counter. Squaring off from the middle of the vanity, you will find the entrance to the toilet area.
Toilets are lever-style flush. Paper towels and garbage can are mounted on the wall immediately in front of the inner door of the restroom. Once inside, there is an open, carpeted area to the left, with chairs, makeup counter and mirror.
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